Privacy policy

Effective Date: 07/04/2025
Last Updated: 07/04/2025

SAMOSA is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.playsamosa.com) and use our services.

1. What Information We Collect

We may collect the following types of information:

Personal Information

Your name, email address, and contact details (e.g. when you subscribe or make a purchase).

Payment Information

Your payment details are securely processed via our third-party payment providers. We do not store your card details.

Website Usage Data

We collect information like IP address, browser type, and pages visited using cookies and tools like Google Analytics.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send newsletters and promotional emails (only if you’ve opted in)
Improve our website and customer experience
Respond to your questions and support requests

3. Cookies

We use cookies and similar technologies to:

Analyze site traffic and performance
Provide a smoother shopping experience
Remember your preferences

You can manage or disable cookies in your browser settings. A cookie consent banner appears when you visit our site, giving you control over cookie preferences.

4. Email Marketing

If you subscribe to our newsletter, we may occasionally send you product updates, discounts, and special offers. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.

5. Sharing Your Information

We never sell your personal data.
We may share information with:

Payment providers (to process transactions)
Shipping partners (to deliver your order)
Analytics tools (to understand site performance)
- We use the Meta (Facebook) Pixel to better understand how users interact with our website and to improve the relevance of our Facebook and Instagram ads. This allows us to measure ad performance, build custom audiences, and serve ads to users who have previously visited our site.
- The Pixel may collect information such as your IP address, browser, and activity on our site, which is shared with Meta in accordance with their Data Policy.
- You can opt out of Facebook tracking through your browser settings, ad preferences in your Facebook account, or by adjusting cookie preferences on our site.

These partners only access your data as needed and are required to keep it secure.

6. Data Security

We use SSL encryption and secure third-party platforms to ensure your information is protected. Access to your data is restricted and monitored.

7. Your Rights (Under GDPR)

You have the right to:

Access any personal data we hold about you
Correct or update your information
Request that we delete your data
Withdraw consent to data processing

To exercise these rights, please email us at playsamosa@gmail.com.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data:

📧 playsamosa@gmail.com